Bank Shahr
History of Bank Shahr
The Shahr Financial and Credit Institution was established with the permission of the Central Bank and with the participation of the municipalities of Tehran and other metropolitan cities of the country, with a capital of 1,500 billion Rials and officially started its activities on 11/02/2009, and thus the municipalities took on a new face. Providing the needs of municipalities for large credits, providing liquidity and capital, and covering the city's costs and expenses in order to achieve urban development and the experience of self-sufficiency were the main motivations for taking this great step. Due to the many follow-ups of the senior managers of Tehran Municipality and metropolitan areas and on the other hand, the capital increase by the shareholders up to 2000 billion Rials, on 09/02/2009, the license for the registration of Bank Shahr was issued by the Central Bank with the coordination and approval of the Supreme Council of Money and Credit of the country and was inaugurated on 07/03/2010. After two years of establishment, the shareholders increased the bank's capital up to 4000 billion Rials in order to provide the necessary liquidity. In addition, the Central Bank is the body that supervises the performance of all banks in the country and Bank Shahr. In 2010, the bank's capital increased to 4,000 billion rials, which continued until 2013. Then, in July 2014, the capital of Bank Shahr increased to 7,900 billion Rials and in January 2016, it reached 15,573 billion Rials.
Now, Bank Shahr, with its devotion to the eternal gem of truth and integrity with the support and cooperation of citizens, compatriots and depositors, and with the slogan of innovation in service, is a clear symbol of prosperity and compassion and a proof of graceful and compatible with global standards.
The main shareholders of Bank Shahr:
Tehran Municipality, Shiraz Municipality, Production and Distribution Cooperative Company, Tehran Municipality Municipality, Isfahan Municipality, Tehran Municipality Employees' Reserve Fund, Tehran Municipality, Qazvin Municipality, Mashhad Municipality, Qom Municipality, Karaj Municipality, Ahvaz Municipality, Tabriz Municipality, and a large number of employees of Tehran Municipality's subsidiary units, employees of metropolitan municipalities, and private individuals, make up the composition of the honorable shareholders of Bank Shahr. . Mission Statement: Bank Shahr has been active in the Iranian banking industry with various financial, monetary, and investment activities in various sectors, which is trying to have an active presence in the domestic (national) and international markets and provide distinctive services. Having diverse, distinct and innovative services will be one of the features of this bank, which will cover natural and legal persons inside and outside the country by providing the bank's business models to achieve customer orientation in all types of banking and provide agility and flexibility for organizational excellence and professional activities.
We consider trust-building, creativity, honesty, confidentiality, and trustworthiness as our main duties, and we are proud of having educated, creative, honest and expert employees. We consider customers as our partners and their interests as our interests, and accordingly, we pursue national development capacities and shared social responsibility by cooperating and synergizing with the urban management and their affiliated organizations. We consider excellence in providing services and speeding up at any moment and place by using information technology, as well as reducing organizational costs that provide the interests of our stakeholders and ensure sustainable profitability, as one of the fundamental goals of the bank. Improving the ability of the organization, managers, and employees to gain a superior position in private banks is another goal that the bank is trying to achieve. Vision: Committed and Leading in Creating Added Value for Stakeholders Excellence among Private Banks Adhering to Professional Banking Principles and Ethics Expanding Foreign Exchange Activities Developing and Providing Modern Banking Services and Designing New Tools in Providing Banking Services. Effective presence in the market and recognition and fulfillment of customers' needs as soon as possible
Attracting and retaining customers
Realization of the slogan of each branch of a bank in order to make more profits
Values
Committed to the basics of Islamic banking
Paying attention to human dignity and meritocracy
Customer Orientation and Strengthening the Customer and Organization Lifecycle
Trustworthiness, Confidentiality, Honesty, Loyalty and Trustworthiness
Supporting development and infrastructure projects for the welfare of citizens
Supporting entrepreneurs and strengthening knowledge-based enterprises for national development and economic growth
Profitability and maximizing the interests of stakeholders by gaining core competencies over competitors
Providing security, welfare, health and empowerment of employees as the main assets of the bank
Strengthening the collaborative spirit and teamwork in the organization
Organizational excellence and discipline in doing things at the level of banking standards
Creativity, Learning, Innovation and Organizational Modernity
Establishing constructive, synergistic and sustainable interaction between profitability and national economic growth
Agility and flexibility in competitiveness and professional ability
The strategic pillars of Bank Shahr, in line with its mission and organizational duties and in order to provide banking services with desirable quality, commitment to laws and regulations, and continuous improvement of processes, declares its vision, mission, core values and policy outlines as follows: Bank Vision: "The First Choice of Citizens in Iran's Metropolitan Cities with a Focus on Service Innovation" Bank Mission Statement: "Providing financial, monetary and investment services for the sustainable development of the quality of life of the urban community" The Bank's core values: "Innovation and diversity, transparency, mutual respect and trust, cooperation and teamwork and commitment to the community" The Bank's integrated policy is to contribute to the growth and development of the urban economy through the application of innovative approaches, improving the quality of the Bank's services and developing joint cooperation with business partners. Improving the quality of life of citizens through cooperation and synergy with urban management and related businesses and respecting the traditions, beliefs and norms of the indigenous people of each region. Creating a reliable brand by providing diverse and innovative services in order to meet the needs and expectations of customers and business partners and long-term and sustainable relationships with them
Creating a competitive advantage through green management and optimal use of natural resources and energy and commitment to prevent environmental pollution in accordance with legal requirements
Commitment to maintaining the health of employees and reducing human resources accidents through identification, evaluation, monitoring and targeting of occupational hazards and risk management
Developing knowledge-based human capital through planning, competency development and employee participation with the aim of motivating and satisfying them as the most valuable asset of the bank
Providing reliable and secure services based on innovative technologies to different segments of customers
Identifying and managing the risks of activities and processes with the aim of increasing the probability of achieving the goals and the trust and confidence of the interested parties
Considering the requirements of the international standards of the quality management system based on ISO 9001 and the customer complaint management system based on ISO 10002, the environmental management system based on ISO 14001 and the education management system based on ISO 10015, the achievement of the above strategic pillars is on its agenda, and since achieving the above goals requires the effort, cooperation and participation of all the esteemed colleagues of the bank, It expects the dear managers and employees to help the bank with their sincere empathy and concurrence in doing this task. Obviously, the bank's management will also fully support all the activities determined in this direction and provide the necessary grounds.
